Hello everyone. We are still excitedly shipping, shipping. It feels like we are on a roll with some great quality of life updates arriving in October.
Contact Portal
The new customer “Contact Portal” is now live. We’ve worked really hard to make this as painless as possible for you, your students and their parents have visibility of upcoming lessons, outstanding payments and more.
Students or responsible adults do not have to have a Soniq Studio account. You manage contact portal links from their contact page. They are secure URLs that can be sent to the responsible adult.
The responsible adult has a portal with upcoming lessons for any students they look after. They will also see any invoices that are outstanding.
A secure portal link will also be generated for each student. It only shows their upcoming lessons. This is designed to be shared with the student. We provide convenient QR codes on the portal, as well as the email sent to the responsible adult to make this as simple as possible.
Support Articles:
Clearer Contact Page
Along with the new contact portals, we have redesigned the contact page itself to be clearer and highlight the most important pieces of information first.
See what is outstanding, manage the student’s lesson credits and quickly see their upcoming lessons.
Support Articles:
Soniq Studio Support
We have reimagined the Soniq Studio Support section to make it easier for everyone to learn what they need to. There are four sections, each with their own purpose: tutorials, how-to guides, reference and explanation.
- Tutorials: Learning-oriented, they are linear with one continuous narrative and a guaranteed outcome.
- How-to guides: These are task-oriented, based around solving a single problem. You will find step by step instructions to get something done.
- Reference: Information-oriented pages. They are dry pieces of information often useful for giving you detailed information as links from Tutorials or How-to guides.
- Explanation: These are Understanding-oriented, the big WHY.
We hope you find these helpful as you make the most out of what Soniq Studio provides.
That’s a month wrapped up, as always, remember we are not watching your every move within the app so please say hi and let us know your thoughts!
David